LY, Thai Hong. A COMPARATIVE ANALYSIS OF COMPLAINT RESPONSE STRATEGIES BETWEEN VIETNAMESE AND AMERICAN SPEAKERS. JOURNAL OF INQUIRY INTO LANGUAGES AND CULTURES, [S. l.], v. 9, n. 2, p. 223–237, 2025. DOI: 10.63506/jilc.0902.360. Disponível em: https://jilc.vn/index.php/jilc/article/view/360.. Acesso em: 24 oct. 2026.